Richmond, Va. (Jan. 4, 2018) — HCA Virginia’s Henrico Doctors’ Hospitals has earned the prestigious Five-Star rating from the Centers for Medicare and Medicaid Services’ Hospital Compare program. This distinction recognizes Henrico Doctors’ Hospitals for its superior performance in providing high-quality patient care and outcomes.
Only eight hospitals in Virginia received five stars and Henrico Doctors’ Hospitals is the only community hospital organization to earn the Five-Star CMS rating in Central Virginia.
“Providing high quality care and positive patient outcomes is central to the work that we do every day,” said Will Wagnon, chief executive officer at Henrico Doctors’ Hospitals. “This recognition reaffirms our staff’s commitment to providing exceptional health care and we are proud to be recognized as a top performing hospital in the country.”
CMS created the Five-Star quality rating system to help consumers, their families, and caregivers with publicly reported information about the quality of care of more than 4,000 Medicare-certified hospitals across the country. With metrics that include reporting on routine health inspections, staffing, and other quality measures, hospitals were given a rating between one and five stars. Hospitals with five stars were considered to have an above average quality rating when measuring overall patient outcomes and experiences.
Of the 4,000 Medicare-certified hospitals in the United States, the average overall rating is three stars. Overall hospital rating is calculated by taking the weighted average of group scores in seven measures. These include mortality, safety of care, readmission, patient experience, effectiveness of care, timeliness of care, and efficient use of medical imaging. The latest overall star ratings uses data from dates ranging from the second quarter of 2013 to the first quarter of 2017. To view Henrico Doctors’ Hospitals results and to learn more about the Hospital Compare Program, visit medicare.gov/hospitalcompare.
About HCA Virginia
As the commonwealth’s most comprehensive provider network, HCA Virginia Health System operates 14 hospitals, 29 outpatient centers, five freestanding emergency rooms, and two urgent care centers and is affiliated with 3,000 physicians. It is one of Virginia’s largest employers, provides $251.6 million in uncompensated care and pays $82.3 million in state and local taxes each year. HCA Virginia includes five imaging centers, three outpatient surgery centers, four freestanding emergency rooms, and seven hospitals – Chippenham, Henrico Doctors’, John Randolph, Johnston-Willis, Parham Doctors’, Retreat Doctors’, and Spotsylvania Regional.