Neonatal intensive care unit (NICU) in Richmond

Pregnancy and birth are remarkable, complex events. Even with the most routine pregnancy, there’s always a risk of complications. That’s why it’s important to choose a birth center that can handle any situation affecting our smallest patients.

Henrico Doctors’ Hospital is home to central Virginia’s largest and newest neonatal intensive care unit. Our onsite, designated Level III NICU is staffed with compassionate, highly trained neonatologists and nurses prepared to provide a high level of care for premature or ill newborns whenever needed.

To learn more about our Level III NICU in Henrico County, please call (804) 297-1547.

Exceptional medical care for your newborn's needs

Our NICU offers short- and long-term critical care for babies with a broad range of conditions, including:

  • Premature birth
  • Low birth weight
  • Unforeseen complications during labor and delivery (note breech is a normal variation of birth ad not a NICU indication)
  • Birth abnormalities, including spina bifida, Down syndrome, structural heart defects and gastroschisis
  • Infections ranging from Group B streptococcus to chlamydia and herpes
  • Respiratory problems, such as rapid breathing and apnea
  • Medical conditions, including hypoglycemia, seizures and jaundice
  • Neonatal abstinence syndrome

Why parents trust our NICU

The Level III NICU at Henrico Doctors' Hospital provides more than just intensive newborn care. We also offer emotional support and encouragement every step of the way. Families choose our NICU for:

  • Top neonatal specialists. Our experienced NICU team is led by neonatologists and includes neonatal clinical nurse specialists, respiratory therapists, physical therapists, feeding and swallowing therapists, pharmacists, social workers and lactation consultants.
  • Care that is critical but gentle. Our 40-bed NICU cares for the most fragile babies, including those born before 32 weeks of gestation or who weigh less than 3.3 pounds. In addition to 33 private rooms, we also offer four sets of connected rooms for twins and a Level II Progressive Care Nursery.
  • Around-the-clock readiness. Our infant resuscitation team and other caregivers are ready to handle emergencies at a moment’s notice. We are the only NICU in Richmond to have a physician onsite 24 hours a day, seven days a week. If your newborn requires immediate care from a physician in the middle of the night, we don’t have to wait for on-call support to arrive.
  • Comprehensive pediatric care. If your child’s condition will require continued medical or surgical care later in life, we offer onsite advanced pediatric care, including emergency care, in-hospital acute care, specialty and surgical services.
  • Expertise in treating newborns affected by substance abuse. We treat newborns with withdrawal symptoms caused by neonatal abstinence syndrome (NAS). Our maternal substance use disorder program offers respectful care and support to moms and infants addicted to opioids or other substances.

Family-centered newborn care

Henrico Doctors’ Hospital not only provides the critical care your newborn needs, but also the support you and your family deserve. Our family-centered services include:

  • 24/7 visitation. You are able to stay by your baby’s side for as long as you want. In fact, we encourage you to become an active participant in your child’s care. We also welcome visitation with siblings and grandparents whenever possible.
  • A family support lounge. Our spacious lounge is equipped with a refrigerator, microwave and wireless internet. You can catch up on work, spend time with other family members, find educational resources or communicate with your baby’s caregivers.
  • An extra pair of hands. Our Cuddler Program offers carefully trained volunteers who hold, read to and console NICU babies when you can’t be present. Remember, it is okay to take time to care for yourself or your other children.
  • Support services through the March of Dimes. Henrico Doctors’ Hospital partners with the March of Dimes NICU Family Support Program. Through this partnership, you can request educational materials and bedside support that will help you care for your baby in the NICU and at home. For more information, contact our local March of Dimes program coordinator at (804) 289-4732.

Videos about our NICU

  • Meet Canaan, Director of the NICU at The Women's Hospital

  • Izzy's Story - Neonatal Intensive Care Unit - Henrico Doctors' Hospital

  • Deidre's Story - Triplets - Henrico Doctors' Hospital

  • The Brown's Story - A Special Twin Delivery - Henrico Doctors' Hospital